Heritage Manor

Findings from federal nursing-home surveys published by CMS. Severity letters come from the official inspection grid.

• May 1, 2026·health survey

  Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

  Resident Rights

  Severity E

  Potential for more than minimal harm
• Apr 30, 2026·health survey

  Make sure that a working call system is available in each resident's bathroom and bathing area.

  Environmental

  Severity D

  Potential for more than minimal harm
• Feb 26, 2026·health survey

  Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

  Environmental

  Severity E

  Potential for more than minimal harm
• Aug 14, 2025·health survey

  Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

  Pharmacy Service

  Severity D

  Potential for more than minimal harm
• Mar 28, 2025·health survey

  Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

  Environmental

  Severity D

  Potential for more than minimal harm
• Feb 18, 2025·health survey

  Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

  Resident Rights

  Severity D

  Potential for more than minimal harm
• Dec 5, 2024·health survey

  Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  Freedom from Abuse, Neglect, and Exploitation

  Severity D

  Potential for more than minimal harm
• Oct 16, 2024·health survey

  Provide appropriate pressure ulcer care and prevent new ulcers from developing.

  Quality of Life and Care

  Severity D

  Potential for more than minimal harm