Heartwood Avenue Healthcare

Findings from federal nursing-home surveys published by CMS. Severity letters come from the official inspection grid.

• Jun 18, 2026·health survey

  Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  Freedom from Abuse, Neglect, and Exploitation

  Severity D

  Potential for more than minimal harm
• May 7, 2026·health survey

  Ensure medication error rates are not 5 percent or greater.

  Pharmacy Service

  Severity D

  Potential for more than minimal harm
• Apr 14, 2026·health survey

  Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  Quality of Life and Care

  Severity G

  Actual harm
• Feb 25, 2026·health survey

  Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  Quality of Life and Care

  Severity D

  Potential for more than minimal harm
• Oct 29, 2025·health survey

  Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  Freedom from Abuse, Neglect, and Exploitation

  Severity D

  Potential for more than minimal harm
• Aug 8, 2025·health survey

  Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  Freedom from Abuse, Neglect, and Exploitation

  Severity D

  Potential for more than minimal harm
• Feb 27, 2025·health survey

  Ensure services provided by the nursing facility meet professional standards of quality.

  Resident Assessment and Care Planning

  Severity D

  Potential for more than minimal harm
• Feb 10, 2025·health survey

  Provide and implement an infection prevention and control program.

  Infection Control

  Severity D

  Potential for more than minimal harm