Continuing Healthcare At Willow Haven

Findings from federal nursing-home surveys published by CMS. Severity letters come from the official inspection grid.

• Jun 10, 2026·health survey

  Provide and implement an infection prevention and control program.

  Infection Control

  Severity D

  Potential for more than minimal harm
• Apr 6, 2026·health survey

  Provide and implement an infection prevention and control program.

  Infection Control

  Severity D

  Potential for more than minimal harm
• Dec 30, 2025·health survey

  Respond appropriately to all alleged violations.

  Freedom from Abuse, Neglect, and Exploitation

  Severity D

  Potential for more than minimal harm
• Dec 4, 2025·health survey

  Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  Resident Assessment and Care Planning

  Severity D

  Potential for more than minimal harm
• Aug 21, 2025·health survey

  Implement a program that monitors antibiotic use.

  Infection Control

  Severity D

  Potential for more than minimal harm
• Mar 14, 2025·health survey

  Ensure residents have reasonable access to and privacy in their use of communication methods.

  Resident Rights

  Severity D

  Potential for more than minimal harm
• Jan 29, 2025·health survey

  Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

  Resident Rights

  Severity D

  Potential for more than minimal harm
• Dec 17, 2024·health survey

  Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  Quality of Life and Care

  Severity D

  Potential for more than minimal harm