Quality Life Services - New Castle

Findings from federal nursing-home surveys published by CMS. Severity letters come from the official inspection grid.

• May 21, 2026·health survey

  Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  Resident Assessment and Care Planning

  Severity B

  Potential for minimal harm
• Dec 2, 2025·health survey

  Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

  Resident Rights

  Severity D

  Potential for more than minimal harm
• May 8, 2025·health survey

  Provide and implement an infection prevention and control program.

  Infection Control

  Severity D

  Potential for more than minimal harm
• Oct 25, 2024·health survey

  Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

  Resident Rights

  Severity D

  Potential for more than minimal harm
• Jun 14, 2024·health survey

  Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  Pharmacy Service

  Severity D

  Potential for more than minimal harm
• Oct 11, 2023·health survey

  Provide and implement an infection prevention and control program.

  Infection Control

  Severity E

  Potential for more than minimal harm