The Plaza At Richardson

Findings from federal nursing-home surveys published by CMS. Severity letters come from the official inspection grid.

• Jan 7, 2026·health survey

  Make sure that a working call system is available in each resident's bathroom and bathing area.

  Environmental

  Severity D

  Potential for more than minimal harm
• Jun 26, 2025·health survey

  Provide and implement an infection prevention and control program.

  Infection Control

  Severity D

  Potential for more than minimal harm
• May 13, 2025·health survey

  Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  Freedom from Abuse, Neglect, and Exploitation

  Severity E

  Potential for more than minimal harm
• Sep 27, 2024·health survey

  Plan the resident's discharge to meet the resident's goals and needs.

  Resident Assessment and Care Planning

  Severity E

  Potential for more than minimal harm
• Sep 5, 2024·health survey

  Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

  Resident Rights

  Severity D

  Potential for more than minimal harm
• May 9, 2024·health survey

  Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  Resident Rights

  Severity D

  Potential for more than minimal harm
• Apr 4, 2024·health survey

  Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  Resident Assessment and Care Planning

  Severity D

  Potential for more than minimal harm
• Mar 23, 2023·health survey

  Post nurse staffing information every day.

  Nursing and Physician Services

  Severity C

  Potential for minimal harm